Collins Hotel a Hospitality English with Audio CD

Popis produktu

This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations. *24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests. *4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language. *The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner. *The audio CD provides valuable listening practice to accompany each unit. Autor : Mike Seymour, A pocket-sized guide to English for those working in the hospitality industry, with 24 compact units and a range of work-related scenarios.Druh sortimentu : Kniha, Collins Business English. Hotel and Hospitality English, Jazyk : Angličtina, Počet stran : 160 Do you want to communicate more confidently with your international guests?